Sales Ops - Operations Analyst
Job Description
Let’s face it: out-of-pocket expenses suck. And manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel. At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly effective and empowering – for finance teams and employees. But.. we need your help!
What do we need?
We are looking for a best in class Regions Operations Analyst to join our new Hub in Chennai, India on a hybrid working arrangement, we will need you to work on a CET timezone.
You’ll join us as an analyst in our Revenue Operations domain working to drive revenue growth across different markets, operational efficiency and strategic alignment. You'll play a pivotal role in overseeing program management, utilising analytical insights, and fostering stakeholder relationships to tie up market strategy to overall organisational goals
What to expect in the role 💡
- Act as the Analyst for the Regions organisation: action and answer commercial process support questions across tooling like Hubspot.
- Analyse ticket trends, business needs, and activities to identify efficiency opportunities.
- Create, distribute and analyse Regions specific reporting for business improvement
- Process Management: Design and manage projects to optimise Regions revenue generation and operational efficiency for all markets
- Interface with European Operations leadership to highlight process bottlenecks and suggest change
- Analytics and Insights: Utilise data-driven insights to identify areas for resolution improvement.
- Build and maintain analytics to highlight problem areas and areas of opportunity.
- Stakeholder Management: Collaborate with operations, sales and marketing, to align strategies and initiatives.
- Process Optimisation: Continuously assess and refine processes to drive scalability and effectiveness.
What we need from you:
- Minimum of 1-3 years of professional experience
- Proven track record in Revenue Operations or related roles within the SaaS industry.
- Demonstrated success in a high volume commercial support environment, enhancing operational efficiency.
- Comfortable working in a dynamic, fast-paced environment, adjusting strategies based on evolving market conditions and business needs at a global scale
- Exceptional verbal and written communication skills in English (our company language) to convey complex ideas clearly and persuasively.
- Bachelor's degree in Business Administration, Finance, Economics, or related field.
- Additional certifications or specialised training in program management, analytics, or revenue operations or a relevant Masters degree is a plus.
- This role requires a hands on problem solving mentality with a blend of analytical acumen, and the ability to drive efficiency within RevOps at Pleo
Show me the Benefits!
- Your own Pleo card (no more out-of-pocket spending!)
- A monthly allowance of €55 per month (INR equivalent) towards your lunch 🍜
- Hybrid, flexible working arrangement
- 25 days of PTO + public holidays
- Option to purchase 5 additional days of holiday through a salary sacrifice
- Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care
- We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️🩹
- Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
- Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶
- All of us have a stake in Pleo’s success - ask us about our equity grant scheme
Why join us?
Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.
About your application
- Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
- We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
- We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
- When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.
Got any questions?
Read our FAQApply for this role
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How Pleo hires
1
The first call(s)
Let’s get to know each other. We want to find out more about you, your motivations, and give you more information about the role.
2
The challenge
The task is deliberately open-ended and based on something you'll actually work on. There are no right or wrong answers here.
3
The team interview
Expect to share a (virtual) meeting room with two to three people you'll work with regularly if you get the job.
4
The final interview
A call with someone in leadership who’ll walk you through the big picture and chat about how your role will figure into that.
FAQ
This is a big decision for both of us. If you join us, we’ll spend a lot of time together working on some pretty cool things. That's why we've designed a hiring process that allows everyone to make the right choice. Read more about how we hire here.