Agentic commerce will shape the future of insurance distribution.
We recently presented CB Insights’ data on how AI is elevating customer engagement across insurance at an InsurTech NY-hosted executive roundtable.
Here are the key takeaways:
- It’s early days for AI-enabled customer engagement, so insurance companies have a rare opportunity to define what good looks like.
- AI-enabled customer engagement will soon be table stakes, accelerating as partner ecosystems emerge and mature.
- Agentic commerce offers insurance companies opportunities to capture new sales channels.
Download the 40+ slides to reveal insights like:
- Agentic commerce offers a clear opportunity to shape the future of embedded insurance, signaled by the emergence of partnerships with companies like eBay and Priceline.
- A new tech stack now powers agentic operations across industries, and insurance is no exception. AI agent oversight offers an opportunity to support compliance activities.
- AIG’s actions to develop its “agentic ecosystem” signal an imperative for business growth.
CB Insights customers can download the full presentation using the sidebar.
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