
Capacity
Founded Year
2017Stage
Series C - II | AliveTotal Raised
$61.1MLast Raised
$27M | 4 yrs agoAbout Capacity
Capacity is an AI-powered support automation platform that connects an entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.
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ESPs containing Capacity
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
These companies streamline and automate different parts of the loan and mortgage processing lifecycle. The loan lifecycle typically takes weeks to close and requires a great deal of paperwork as well as manual intervention. However, today’s banking customers expect the loan application process to be faster and digital. This is where loan and mortgage automation solutions step in to automate the ap…
Capacity named as Highflier among 12 other companies, including Kofax, ABBYY, and Zest AI.
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Research containing Capacity
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Capacity in 1 CB Insights research brief, most recently on Aug 4, 2021.
Expert Collections containing Capacity
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Capacity is included in 6 Expert Collections, including Digital Health.
Digital Health
8,838 items
Startups recreating how healthcare is delivered
Artificial Intelligence
9,442 items
This collection includes startups selling AI SaaS, using AI algorithms to develop their core products, and those developing hardware to support AI workloads.
Fintech
7,746 items
US-based companies
Customer Service Tech
729 items
Companies offering technology-driven solutions to enable, facilitate, and improve customer service across industries. This includes solutions pre, during, and post purchase of goods and services.
E-Commerce
241 items
Banking
104 items
Capacity Patents
Capacity has filed 1 patent.

Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
1/28/2022 | Virus families, Designer drugs, Cell biology, Human proteins, Proteins | Application |
Application Date | 1/28/2022 |
|---|---|
Grant Date | |
Title | |
Related Topics | Virus families, Designer drugs, Cell biology, Human proteins, Proteins |
Status | Application |
Latest Capacity News
Jan 12, 2023
AI Software Generates Full Business-Ready Presentations With One Text Prompt Beautiful.ai, the presentation platform that enables anyone to build beautiful presentations, announced the launch of DesignerBot, a generative AI designed to automate presentation creation and custom image generation. Utilizing cutting-edge AI technology from OpenAI, Beautiful.ai’s DesignerBot generates fully realized presentations, including appropriate text, layouts, photos, icons and design, based on one simple text prompt. The AI automatically creates a wide variety of content and slides for business, school and personal use, including text, lists, icons and charts that can be used for pitch decks, sales proposals, marketing presentations and even abstract concepts – all from a short description provided by the user. “Instead of wondering where to start on a presentation, users can simply ask DesignerBot to ‘Design a pitch deck for a mobile app that sells concert tickets’ or ‘Create a marketing plan for a social media rollout’ or ‘Build an effective sales pitch for my software product’,” said Mitch Grasso, founder and chief technology officer of Beautiful.ai. “From this one prompt, 10-20 slides are generated and ready to present or make further edits. This is the power of generative AI and the game-changing experience it enables by cutting down the time users spend designing their story and giving them more time to tell it.” Once DesignerBot has built a custom presentation, Beautiful.ai’s powerful SmartSlides technology can be used to quickly edit slides by adding or removing content and automatically adapting, resizing and laying out the slides, all while preserving and maintaining corporate brand guidelines. The addition of DesignerBot provides a truly automated zero-to-finish experience to Beautiful.ai’s presentation ecosystem – eliminating hours of frustrating effort to design and craft a beautiful presentation narrative. “Starting from a blank canvas and figuring out how to visualize your story as a series of compelling slides has always been the biggest challenge with traditional presentation software – especially for people without design skills,” said Grasso. “Beautiful.ai’s mission from day one has been to use assistive AI technology to create software that understands the rules of great design and provides knowledge workers with an entire presentation ecosystem that enables them to create better content, faster and smarter. With the addition of DesignerBot, we can not only offer users an amazing slide design experience, but assist them in creating both a story arc and the actual content of each slide.” Related Posts In addition to creating presentations from scratch, DesignerBot’s generative AI is also available as part of Beautiful.ai’s extensive photo library, allowing users to generate unique images and photos if they are unable to find the appropriate imagery among the millions of free stock photos available in Beautful.ai. Working with OpenAI’s DALL-E, DesignerBot generates a completely new and unique image from a simple description – giving users access to that elusive photo of ‘a teddy bear on a skateboard in Times Square at night’ or ‘an astronaut holding flowers in the style of Andy Warhol‘ that would make the perfect addition to a deck. “I love this! Beautiful.ai just got even better and faster,” said Danny Ellis, CEO of Skypecs and Beautiful.ai customer. “This unlocks so much for our team in the ‘getting started’ phase of presentations. We use Beautiful.ai across our team as a full presentation solution because we love their brand controls and asset libraries, and the powerful addition of artificial intelligence will give the team’s copy, images, and charts a head start. This is going to change the way our team builds presentations!” Beautiful.ai was built from the ground up as a collaborative solution to help organizations control the entire lifecycle of how presentations are built, shared and reused across teams, and presentations can be easily imported or exported to different presentation formats, including PowerPoint, Google Slides and PDF. Beautiful.ai believes presentations today should be memorable and the storytelling in them should be painless and empowering. Through automated smart content, the Beautiful.ai platform gives everyone – including non-designers – a tool with a built-in designer. More than one million users across 205 countries and 36,000 companies currently use Beautiful.ai’s product, including trusted brands such as CVENT, Rakuten and the Phoenix Suns.
Capacity Frequently Asked Questions (FAQ)
When was Capacity founded?
Capacity was founded in 2017.
Where is Capacity's headquarters?
Capacity's headquarters is located at 6665 Delmar Blvd, Saint Louis.
What is Capacity's latest funding round?
Capacity's latest funding round is Series C - II.
How much did Capacity raise?
Capacity raised a total of $61.1M.
Who are the investors of Capacity?
Investors of Capacity include Rice Park Capital, Mortgage Collaborative Cooperative, Paycheck Protection Program and Lisa Nichols.
Who are Capacity's competitors?
Competitors of Capacity include Zest AI, OpenClose, Soffos, Suri, AISERA, Turnkey Lender, Emotibot, Interactions, Zoovu, Zowie and 50 more.
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Compare Capacity to Competitors

Forethought aims to use artificial intelligence to help with customers service. It assists customer support employees with triaging tickets, finding answers to common issues, and training new hires.Forethought has 3 customer service products which include the Assist, Solve and Triage. Assist aims to help customer service associates (CSAs) find the information they need to solve a problem quickly,. Solve is a chatbot that answers simple questions and routes complex queries to human CSAs. Per the company, Triage uses AI to route calls to the most knowledgeable CSAs.

Conversica provides Intelligent Virtual Assistants for customer engagement. By automating routine business conversations and personalizing interactions at scale, Conversica augments the workforce allowing business professionals and AI Assistants to work together harmoniously. The flagship Conversica Sales AI Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying, and following up with leads via natural, multi-channel, and two-way conversations. With its library of purpose-built and ready-to-use conversational skills backed by its patented conversational AI platform, Conversica’s AI Assistants can be deployed quickly and are human-like and personal. Conversica was founded in 2007 and is based in Foster City, California.

Satisfi Labs is an AI-powered Knowledge Management Platform that makes conversation with places possible. Its proprietary Answer Engine enables search for physical locations through conversational AI, allowing places to directly answer customer questions on-demand. The platform takes in structured and unstructured data and makes it AI-ready, allowing the Answer Engine to create expert virtual assistants on the web, mobile, SMS, and voice channels. The company was founded in 2014 and is based in New York, New York.

AISERA delivers a proactive, personalized, and predictive AI Service Management (AISM) solution that is purpose-built to automate tasks and actions for IT, HR, facilities, and customer service. Aisera's AI Service Desk works with existing service desk solutions to deliver an improved end-to-end service experience for employees and customers. The AI Service Desk automates and resolves customer service and IT support issues with conversational AI and intelligent process automation to deliver self-service to users on day one while reducing support and service costs. The company was founded in 2017 and is based in Palo Alto, California.

PolyAI is a software development company that develops a machine learning platform for conversational artificial intelligence. It specializes in machine learning, digital transformation, voice assistants, customer experience, and more. It primarily serves in the fields of banking, hospitality, insurance, retail, and telecommunications. The company was founded in 2017 and is based in London, U.K.

Interactions is a developer of omnichannel Intelligent Virtual Assistants for customer care that enable consumers to speak or type in their own words to accomplish tasks that would normally require agent assistance. The company was founded in 2004 and is based in Franklin, Massachusetts.
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