Bird
Founded Year
2011Stage
Incubator/Accelerator | AliveTotal Raised
$1.1BRevenue
$0000Mosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
-98 points in the past 30 days
About Bird
Bird is an artificial intelligence (AI) powered Customer Relationship Management (CRM) platform that focuses on customer engagement across channels, including email, SMS, and WhatsApp. The company offers communication tools and integrates AI-driven agents to assist marketing, sales, support, and financial operations. Bird's platform aims to facilitate customer journeys, optimize marketing campaigns, and support customer interactions and financial transactions for businesses. Bird was formerly known as MessageBird. It was founded in 2011 and is based in Amsterdam, Netherlands.
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ESPs containing Bird
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The super app CRM platforms market provides software that centralizes sales, marketing, and customer service conversations happening on super app messaging channels such as WhatsApp, WeChat, LINE, and KakaoTalk. These platforms offer shared team inboxes, audience segmentation, campaign automation, AI chatbots/agents, product catalogs or in-chat payments where available, analytics, and integrations…
Bird named as Leader among 15 other companies, including Salesforce, Zendesk, and GupShup.
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Research containing Bird
Get data-driven expert analysis from the CB Insights Intelligence Unit.
CB Insights Intelligence Analysts have mentioned Bird in 1 CB Insights research brief, most recently on May 17, 2023.
Expert Collections containing Bird
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Bird is included in 2 Expert Collections, including Unicorns- Billion Dollar Startups.
Unicorns- Billion Dollar Startups
1,297 items
Sales & Customer Service Tech
1,058 items
Companies offering technology-driven solutions for brands and retailers to enable customer service before, during, and after in-store and online shopping.
Bird Patents
Bird has filed 10 patents.
The 3 most popular patent topics include:
- access control
- graphical projections
- technical drawing
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
11/11/2021 | 3/18/2025 | Biometrics, Motorola mobile phones, Lenovo laptops, IPhone, Vaio laptops | Grant |
Application Date | 11/11/2021 |
|---|---|
Grant Date | 3/18/2025 |
Title | |
Related Topics | Biometrics, Motorola mobile phones, Lenovo laptops, IPhone, Vaio laptops |
Status | Grant |
Latest Bird News
Nov 7, 2025
De leverancier van chat- en betaaldiensten CM.com wijst het overnamebod van softwarebedrijf Bird af. Het bestuur van het Bredase bedrijf vindt de overnameprijs van 166 miljoen euro te laag.
Bird Frequently Asked Questions (FAQ)
When was Bird founded?
Bird was founded in 2011.
Where is Bird's headquarters?
Bird's headquarters is located at Keizersgracht 268, Amsterdam.
What is Bird's latest funding round?
Bird's latest funding round is Incubator/Accelerator.
How much did Bird raise?
Bird raised a total of $1.1B.
Who are the investors of Bird?
Investors of Bird include Leading European Tech Scaleups, Y Combinator, Atomico, Accel, Lightrock and 13 more.
Who are Bird's competitors?
Competitors of Bird include Constant Contact, 14.ai, Keap, Insightly, Intercom and 7 more.
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Compare Bird to Competitors
Banza specializes in digital transformation and business process automation within the banking and retail sectors. The company offers customer relationship management (CRM) and business process management (BPM) solutions to streamline sales, marketing, and customer service processes. Banza primarily serves the banking and retail industries with comprehensive solutions for credit management, sales, customer service, and omnichannel customer interactions. It was founded in 2020 and is based in Uzhhorod, Ukraine.
Pipedrive is a sales CRM and pipeline management software company that provides a platform for tracking sales pipelines, managing leads, and automating sales processes. The company's services include CRM dashboards, sales insights, analytics, and a marketplace for integrations, catering to sales teams in different industries. It was founded in 2010 and is based in New York, New York.
Forethought focuses on customer support automation through generative AI technology in the customer service industry. The company provides solutions that aim to address issues, predict and prioritize support tickets, and support agents with knowledge to improve productivity. Forethought's platform is applicable in various sectors including e-commerce, SaaS, and FinTech, with the goal of addressing customer experience and support efficiency. It was founded in 2017 and is based in San Francisco, California.
LeadSquared is a SaaS company that focuses on CRM and marketing automation across various sectors. The company offers software solutions that include sales CRM, marketing automation, service CRM, and self-serve portals. LeadSquared primarily serves industries such as education, healthcare, financial services, real estate, and automotive. It was founded in 2011 and is based in Bengaluru, India.
Zoho provides business software across various sectors. Its main offerings include tools for customer relationship management, online accounting, email hosting, and helpdesk support. Zoho also provides information technology (IT) management, business process automation, online learning, and visual collaboration tools. It was founded in 1996 and is based in Chennai, India.
SugarCRM is a company that provides customer relationship management (CRM) solutions for various industries. Its offerings include sales automation, marketing automation, customer service, and revenue intelligence, which utilize artificial intelligence and machine learning. SugarCRM serves sectors such as manufacturing, wholesale distribution, financial services, and software & IT services. It was founded in 2004 and is based in Cupertino, California.
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