ServiceMax
Founded Year
2007Stage
Acquired - II | AcquiredTotal Raised
$286MValuation
$0000About ServiceMax
ServiceMax offers a suite of cloud-based, social, and mobile field service applications. It provides work order management, scheduling and dispatch, inventory management, contract management, and analytics. It helps companies manage contracts, scheduling, and parts. It caters to life sciences and medical equipment, industrial manufacturing and equipment, residential and commercial services, high-tech manufacturing, communications equipment, and other sectors. It was formerly known as Maxplore Technologies. The company was founded in 2007 and is based in Pleasanton, California. In November 2022, ServiceMax was acquired by Parametric Technology.46B.
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ServiceMax's Product Videos
ESPs containing ServiceMax
The ESP matrix leverages data and analyst insight to identify and rank leading companies in a given technology landscape.
The oil & gas asset management software market provides platforms that monitor, maintain, and optimize the performance and integrity of physical assets across upstream, midstream, and downstream operations. Solutions span asset performance management (APM), enterprise asset management (EAM), and asset integrity management (AIM) with capabilities such as predictive maintenance, condition monitoring…
ServiceMax named as Challenger among 15 other companies, including IBM, Oracle, and Siemens.
ServiceMax's Products & Differentiators
Asset 360 for Salesforce
Built on standard Salesforce data objects and leveraging its inherent platform capabilities, Asset 360 adds deep asset-centric functionality and automation to the Salesforce platform - wrapped in a modern application layer where ServiceMax’s industry expertise shines through. Asset 360 delivers complete visibility into assets in the field so companies can maximize asset performance. This enables service organizations to shift to outcome-based business strategies that propel their business forward in an age where service is a leading differentiator.
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Expert Collections containing ServiceMax
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
ServiceMax is included in 1 Expert Collection, including Oil & Gas Tech.
Oil & Gas Tech
5,140 items
Companies in the Oil & Gas Tech space, including those focused on improving operations across upstream, midstream, and downstream sectors, as well as those working on sustainable fuels.
Latest ServiceMax News
Oct 8, 2025
『【独自仕様の機器など】今までIoT化が難しかった医療機器のデータを活用する方法』というテーマのウェビナーを開催 近年、医療業界においてもDX（デジタルトランスフォーメーション）の波が押し寄せており、医療機器メーカーにも“装置を売る”だけでなく、“装置を活用したサービスを提供する”というビジネスモデルへの転換が求められています。 装置の遠隔監視やメンテナンスによる“止めない仕組み”の実現、検査結果の素早い連携や共有、遠隔の診断支援や予防医療への貢献など、データを活かした付加価値サービスの提供がそのまま製品や企業の競争力の強化につながり、顧客満足度や収益性の向上に直結しています。 ■ IoT化の難しさ：メーカーごとの独自仕様 そのため、古い装置が多数稼働し、外部データ連携を想定していない設計が多く、結果としてメーカーごとに異なる通信プロトコルが乱立し、新たなIoT化やクラウド連携に対して高いハードルとなっています。 データ活用を進めるためにIoT接続を検討したものの、既存装置の通信仕様がバラバラで標準化が難しく、全体統合を断念した…というケースもあるのではないでしょうか。 『Toami』は、医療機器の安定稼働とサービス化を支える柔軟かつセキュアなIoT基盤です。多様なプロトコル対応と高い拡張性により、古い装置でも接続可能で、既存環境を生かしたデータ活用を実現します。また、GUIのドラッグ＆ドロップ操作によるIoTアプリ構築や、データの閾値超過の検知・通知や制御といったリアルタイム処理も備えています。 また、IoTで収集・活用したデータを現場保守サービスにつなげる事例として、「ServiceMax」連携をご紹介します。「ServiceMax」は、顧客に提供する保守・点検や修理対応、作業員のスケジュール管理といった様々なアフターサービスの業務プロセスをデジタル化・高度化する仕組みです。これにより、IoTデータを活用した予防保守や迅速な障害対応で、“止めないサービス”を実現します。 ■ こんな方におすすめ
ServiceMax Frequently Asked Questions (FAQ)
When was ServiceMax founded?
ServiceMax was founded in 2007.
Where is ServiceMax's headquarters?
ServiceMax's headquarters is located at 4450 Rosewood Drive, Pleasanton.
What is ServiceMax's latest funding round?
ServiceMax's latest funding round is Acquired - II.
How much did ServiceMax raise?
ServiceMax raised a total of $286M.
Who are the investors of ServiceMax?
Investors of ServiceMax include PTC, Salesforce Ventures, Silver Lake, GE Aerospace, SharesPost and 17 more.
Who are ServiceMax's competitors?
Competitors of ServiceMax include Contextere, IFS, Entytle, Dista, FieldAware and 7 more.
What products does ServiceMax offer?
ServiceMax's products include Asset 360 for Salesforce and 4 more.
Who are ServiceMax's customers?
Customers of ServiceMax include Eastman Kodak, Kodak Alaris, Lowry Solutions and Ceda.
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Compare ServiceMax to Competitors
FieldEZ Technologies operates in field operations management within the technology sector. The company provides optimization, data analytics, and cloud technology solutions for field service, sales, and retail operations. FieldEZ Technologies serves industries including IT & Telecom, Healthcare, FMCG & Retail, Banking & Insurance, Consumer Durables, Real-Estate (Smart Cities), and E-Commerce. It is based in Bengaluru, India.
ServicePower Technologies provides field service management software within the technology sector. The company offers a platform that uses AI for scheduling and management of employed and contracted workforces. ServicePower serves sectors including building technologies, appliances & electronics, home warranty, insurance, power & utilities, property management, retail, and telecommunications. It was founded in 1996 and is based in McLean, Virginia.
Klipboard offers field service management software for businesses in various sectors. The company provides solutions for job management, scheduling, planned maintenance, invoicing, quoting, automated communications, and reporting, aimed at improving operational efficiency. Klipboard's software is used by industries including construction, healthcare, HVAC, and facilities management. It was founded in 2015 and is based in London, England. Klipboard operates as a subsidiary of Kerridge Commercial Systems.
IFS serves as a provider of Industrial AI and enterprise software solutions for sectors that manufacture goods, maintain complex assets, and manage service-focused operations. The company offers an AI platform, IFS Cloud, which includes Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS's technology uses AI, machine learning, and data analytics to assist its customers. It was founded in 1983 and is based in Linkoping, Sweden.
Synchroteam is a company that focuses on providing cloud-based software solutions in the field service management industry. The company's main offerings include a software platform that helps businesses manage their mobile workforce, simplify their processes, and optimize their costs. This includes features for scheduling, dispatching, tracking, parts management, and reporting. Synchroteam primarily serves businesses in various sectors such as energy, maintenance, medical, telecoms, security, and HVAC. It was founded in 2000 and is based in Coral Gables, Florida.
Zinier provides field service management software that includes AI-driven solutions and low-code/no-code automation for various industries. The company has a platform that allows organizations to manage their workforce, schedule and dispatch tasks, and maintain assets with features such as predictive maintenance, real-time tracking, and mobile support for technicians. Zinier's solutions are applicable for sectors including telecommunications, utilities, energy, EV infrastructure, and manufacturing. It was founded in 2015 and is based in San Mateo, California.
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